Fluentora is a global online English school offering live, interactive language lessons to children, teens, and adults. We connect international learners with qualified teachers for real-time, one-on-one or group classes—focused on practical fluency, not just theory.

Our teachers are experienced, culturally diverse professionals from around the world. While many have certifications like TEFL or CELTA, we place strong emphasis on real teaching skill, clear communication, and student engagement.

Yes! All new students are entitled to a 30-minute trial lesson. This gives you a chance to meet your teacher, experience our teaching style, and make sure it’s the right fit for your learning goals.

Once enrolled, you’ll receive a welcome email with your class schedule. You can also message our support team via email or WhatsApp to request changes, rescheduling, or cancellations.

Rescheduling is easy. Just send us a message via email or WhatsApp at least 24 hours before the lesson, and we’ll do our best to accommodate your request.

You may cancel a scheduled lesson with at least 24 hours’ notice. Lessons canceled after that window will be counted as completed and cannot be refunded or rescheduled.

Yes. Fluentora offers a 28-day money-back guarantee on unused lessons. If you’ve purchased a monthly or package plan and wish to cancel, we will refund the amount corresponding to unused sessions.

If you miss a lesson without prior notice (less than 12 hours), the session will be marked as completed. However, in emergency situations, we’re always open to discussing a resolution—just message us.

Absolutely. Student satisfaction is our top priority. If you feel your teacher is not the right fit, let us know and we will match you with another available instructor right away—no extra charge.

We offer flexible packages based on session length, age group, and lesson frequency. You can choose from monthly, 3-month, 6-month, and 12-month plans, with increasing discounts and bonus lessons the longer you commit.

We accept international debit and credit cards, PayPal, and bank transfers (where applicable). All payment details are shared securely during registration.

Yes. For longer plans (3+ months), you may pause your subscription for up to 2 weeks during travel, illness, or exams. Please inform us at least 7 days in advance to avoid any disruption.

Of course! Fluentora is 100% online. You can attend lessons from anywhere as long as you have a stable internet connection and a quiet space to participate.

Yes! Students (and parents) receive monthly progress summaries outlining what’s been covered, strengths, and areas to improve. We believe in open, clear communication between students, parents, and teachers.